We are always thinking one step aheadConsulting, Engineering & Optimization in Logistics Networks

How can we help you?

  • Nederlands

The physical store is here to stay (Online Retailer)

February 27, 2020 4471 Views

Belgium’s B2C e-commerce records are being broken year after year. According to the latest estimates, the country passed the €11 billion milestone in 2019, 45% of which was spent on products. The actual figures still have to be confirmed, but there is no denying that consumers take a very positive view of online shopping. Nevertheless, e-commerce should mainly be seen as functional shopping, according to Groenewout’s  experts: “If you’re looking for customer experience, you really need to go to a physical store.” Groenewout recently shared his thoughts on the future of B2C retail and e-commerce in the Dutch trade publication Online Retailer.

Read the full article (in Dutch only).

For questions, please contact Alain Beerens.