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Omnichannel: from vision to reality
Whereas, a couple of years ago, companies in the logistics sector had at best formulated an omnichannel vision, today that vision is actually becoming reality. In a warehouse, logistics flows are increasingly intertwined and companies are taking a much more integral approach. Now, words really have been turned into deeds.” And that is producing a number of new challenges.
This article was published in Online Retailer magazine (in Dutch only).